Privacy Policy
Last updated: June 2026
1. Who We Are Three Counties Exterior Cleaning is operated by Mark, a sole trader based in Hereford. We are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact: threecountiesexteriorcleaning@gmail.com | 07497 060044
2. What Data We Collect When you contact us through this website, by phone, or by email, we may collect:
- Your name
- Your email address
- Your phone number
- Your address or postcode (to assess and carry out the job)
- Details of the service you’re enquiring about
We do not collect payment card details through this website.
3. How We Use Your Data We use your data to:
- Respond to your enquiry
- Provide a quote and carry out the service you’ve requested
- Contact you about your booking
- Send follow-up communications where you have consented
Our lawful basis for processing is contract necessity (to carry out the service you’ve requested) and legitimate interests (to run and improve our business).
4. Who We Share Your Data With We do not sell or rent your data to third parties. We may share data with:
- Service providers that help us operate the website (e.g. our hosting provider, WordPress plugins)
- Google, if you use Google services to contact or review us
All third parties are required to handle your data securely.
5. How Long We Keep Your Data We keep your contact and job details for up to 3 years for business record-keeping purposes, after which they are securely deleted.
6. Your Rights Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our use of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, email us at threecountiesexteriorcleaning@gmail.com.
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your rights have been breached.
7. Cookies This website uses cookies. Please see our Cookie Policy for full details.
8. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be on this page.